Secretary Department, Mental Health-Adult OP

Job Title:

Secretary Department

Location:

NPC PLAZA BLDG, 654

E. Jersey Street, Elizabeth, NJ 07206

Department:
Mental Health Adult OP

Pay Range: $17.82 - $21.80 per hour

Schedule:

Day Shift (Morning 8:00am‑4:00pm, one late evening) – Monday to Friday, full time.

This position requires a combination of clerical, administrative, and customer service skills. You will register and check patients in and out of our electronic medical record system, answer phone calls, make appointments, retrieve and return voicemails, and reschedule missed appointments.

• High School diploma or equivalent.
• General computer skills including knowledge of Microsoft Office.
• Bilingual (Spanish/English).
• One-year secretarial experience preferred.

• Shift: general 8:00am‑4:00pm with one late evening.
• Monday‑Friday.
• Day Shift/Full Time.

• Places patient/client needs ahead of self.
• Demonstrates compliance with findings from QI program findings.
• Participates in in‑services and training activities as indicated.
• Provides input into improving the operations of the department.
• Ensures that department stock items are available to staff: stationary items, printer/fax cartridges, other stock item ordering as requested and approved by Director of Adult Outpatient.
• Keeps front desk work area/waiting room clean and neat.
• Assists in keeping treatment areas clean as needed.
• Uses proper body mechanics in the movement of equipment.
• Obtain and scans charts for therapists as necessary.
• Follows the direction of the Director and therapy staff in a professional manner.
• Gets all demographic information from the patient and inputs it into the scheduling software. Schedules all psych medication management appointments outpatients in the scheduling software.
• Gives each patient a hard copy of their scheduled appointments.
• Works with therapy staff to maximize productivity and efficiency in the scheduling of patients.
• Prints out reports from scheduling software as requested.
• Meets deadlines.
• Proofreads all typed work.
• Exhibits proficiency in use of Microsoft Word, Excel programs.
• Prepares minutes of meetings when requested.
• Prepares chart files for new patients by: applying name label, to documents for scanning into EPIC EMR.
• Replace photocopier, computer printer, fax cartridges as needed.
• Organizes incoming faxes and files them as indicated.
• Follows all department policies and procedures to maximize cost efficiencies to include: recycling paper/file folders, restrict personal phone calls as per department policy, appropriate utilization of supplies, keeping department stock at a reasonable level, limit photocopying to department volume needs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Paid Time Off including Vacation, Holidays, and Sick Time.
• Retirement Plans.
• Medical and Prescription Drug Insurance.
• Dental and Vision Insurance.
• Disability and Life Insurance.
• Paid Parental Leave.
• Tuition Reimbursement.
• Student Loan Planning Support.
• Flexible Spending Accounts.
• Wellness Programs.
• Voluntary Benefits (Pet Insurance).
• Community and Volunteer Opportunities.
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more.

RWJBarnabas Health is an Equal Opportunity Employer.