Administrative Assistant, Child​/Adolescent Psych Op

Administrative Assistant, Child/Adolescent Psych Op – Trinitas Regional Medical Center, Elizabeth, NJ

• Location:
  
  655
  
  E. Jersey Street, Elizabeth, NJ 07206
• Department:
  Child/Adolescent Psych Op
• Job Type: Full-Time
• Shift: Day
• Salary: $21.25 – $26.50 per hour
• Req #:

The Administrative Assistant provides front‑desk, clerical, and administrative support to the behavioral health outpatient unit. This role supports clinical and medical staff by ensuring smooth daily operations, accurate documentation handling, and high‑quality patient and visitor service.

Required:

• High School diploma or equivalent
• Bilingual – English and Spanish

Preferred:

• Bachelor's Degree preferred
• 1‑year related experience

• Shift: Days – varying; flexible with hours schedule needed by department
• Monday – Friday
• Full Time

• Serve as unit receptionist, greeting, assisting, and directing patients, families, and visitors in a professional and welcoming manner
• Answer and manage unit telephone system, including transferring calls, taking messages, determining urgency, and paging staff as appropriate
• Schedule, confirm, and cancel patient appointments as directed
• Assist with patient registration, intake workflow, and verification of required demographic and insurance information
• Obtain, review, and ensure completion of required intake forms, consent forms, and program documentation in compliance with organizational standards
• Verify patient insurance coverage and benefits to determine eligibility for services and communicate relevant information to clinical staff
• Enter, upload, organize, and maintain patient documents within the electronic medical record (EMR) in designated locations
• Provide general administrative support including typing, photocopying, scanning, and faxing for clinical and medical staff
• Coordinate incoming and outgoing mail, including certified mail, legal documents, and communication with courier/messenger services
• Receive, sort, distribute, and file incoming faxes in accordance with HIPAA and departmental procedures
• Coordinate shipment of clinical, legal, and administrative documentation to external agencies and child‑serving systems as required
• Maintain organized and orderly office and front desk areas, ensuring supplies and materials are stocked and accessible
• Assist with ordering, tracking, receiving, and stocking office and clinical supplies
• Provide coverage and administrative support to other clerical areas within the unit as needed
• Complete data entry tasks and special projects assigned by the unit director or leadership team
• Communicate relevant observations, occurrences, and operational concerns to appropriate staff members in accordance with department procedures
• Perform all other duties as assigned

Please note this job description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer.