Accounts Receivable Specialist

A leading firm is seeking an experienced Accounts Receivable Manager to oversee AR operations, optimize collection processes, and maintain strong tenant relationships. The ideal candidate is a detail-oriented problem solver with strong communication skills, financial expertise, and the ability to drive results in a fast-paced environment while improving processes and supporting business objectives.

• Manage day-to-day Accounts Receivable operations, ensuring timely tenant communication, effective collection strategies, and accurate resolution of outstanding balances and payment discrepancies.
• Build and maintain strong relationships with tenants and internal stakeholders to proactively address inquiries, improve collections, and support overall financial performance.
• Monitor tenant account health, defaults, and risk factors while coordinating with internal and external partners on escalations, legal matters, and recovery efforts when needed.
• Maintain accurate account documentation, reporting, and performance tracking while ensuring AR activities align with company policies, procedures, KPIs, and operational goals.
• Lead process improvement initiatives by evaluating internal controls, identifying efficiencies, and leveraging new tools and technologies to enhance AR operations.
• Mentor and support team members while preparing monthly reporting, providing management updates, and contributing to special projects that drive business success.

• Bachelor’s degree or equivalent professional experience
• Proficiency with Microsoft Word, Outlook, and Excel, with experience using MRI or Yardi systems preferred.
• Strong interpersonal, verbal, and written communication skills with the ability to build effective relationships across teams and with external stakeholders.
• Highly organized and detail-oriented, with the ability to manage multiple priorities, meet deadlines, and perform efficiently in a fast-paced environment.
• Self-motivated and dependable professional with strong work ethic, high integrity, sound judgment, and a commitment to maintaining ethical standards.