Assistant Program Director; Engagement

Assistant Program Director (Employer Engagement)

Campus
:
Elizabeth

Department
:
Industry-Business Institute

Full-time, Regular, Exempt

Salary
: $70,000

The Assistant Program Director supports the Industry-Business Institute and non‑credit program training initiatives. Responsibilities include increasing employer outreach, developing new programs, managing social media outreach, generating revenue, implementing plans, measuring results, reporting improvements, and managing program support staff.

• Initiate and lead employer engagement resulting in corporate training programs, state and government contracts, and employer sponsored programs.
• Initiate and establish employer outreach strategies to meet the needs of the Industry-Business Institute and Continuing Education and Workforce Development.
• Develop relationships with prospective and current employer clients to increase sales: identify workplace needs, develop training programs to meet these needs, leading to industry‑valued credentials.
• Deliver high quality customized training programs to business clients, working with non‑credit staff.
• Attend and engage in local and regional business networking events resulting in meaningful partnerships creating career pathways with employers.
• Manage program staff as required.
• Create promotional materials including, but not limited to, program specific documents for public distribution, non‑credit brochure content, social media posts, etc.
• Coordinate and lead employer meetings, advisory boards, and other events as required.
• Provide leadership to users of Salesforce as our main CRM for non‑credit programs.
• Implement improvements to programs that reduce time to increase skills and enhance quality of output for client organizations.
• Develop, measure, and assess outreach programs and campaigns, and participant satisfaction utilizing various tools, such as surveys, questionnaires, etc., as required.
• Forecast and track trends, analyzing collected data.
• Maintain social media and Internet‑based activities including, but not limited to, non‑credit program web pages, social media accounts, Constant Contact outreach initiatives, Jot Form, and others as appropriate.
• Perform other duties as assigned.

• Master’s Degree required.
• 5+ years’ experience preferred in program development and sales to employers.

• Employer engagement resulting in corporate training, state and government contracts, and employer sponsored programs.
• Sales/B2B Outreach
  
  Experience:
  
  3 to 5 years of proven experience in corporate business development, corporate training, or institutional workforce solution sales.
• Grant & Compliance Tracking:
  Demonstrated experience reading, writing, and executing state or federal grant deliverables (e.g., NJ Department of Labor training grants).
• Ability to exercise important human relations skills in establishing and maintaining effective working relations with the College community and to exercise tact in dealing with all members of project partners and community.
• Knowledge of general office practices and procedures.
• Ability to keep accurate records.
• Ability to prioritize and meet deadlines.
• Ability to handle sensitive information and material in a professional and ethical manner.

• Effectively communicate with coworkers and work in a diverse team environment.
• 4–7 years of progressively responsible experience in workforce development, continuing education, training, program administration, or a related field.
• Ability to establish relationships through networking and direct calling with prospective and existing clients, and business community groups at multiple levels.
• Excellent customer service skills.
• Proficient in Microsoft Suite (Word, Excel,…