Part-Time Automotive Receptionist​/Service Advisor

Franklin Sussex Auto Mall is seeking a P/T Service Receptionist/Cashier/Service Advisor to join our team!

• Excellent verbal and written communication skills
• Enthusiastic with high energy throughout the sales workday
• Self-motivated
• Greet and welcome guests as soon as they arrive
• Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

• Accept payments by cash, credit cards and checks from customers
• Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
• Record receipts, delivery of change and other transactions throughout the shift
• Schedule and service appointments
• Direct customer calls to the desired or appropriate person/department.
• Answer customer questions about the status of repairs, and hours of operation.

• High school

• Automotive experience is a plus
• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Automotive Experience a Plus