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RMA & Customer Support Specialist — Data-Driven
Job in
Elizabeth, Union County, New Jersey, 07215, USA
Listed on 2026-07-14
Listing for:
Crestron Electronics Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Crestron Electronics Inc. in New Jersey seeks a dedicated RMA Administrator to serve as the primary liaison for internal and external customers on repairs, replacements, returns for credit, and warranty information.
You will focus on accurate data management and strong customer satisfaction and retention. Your responsibilities include processing RMAs, authorizing returns and replacements within thresholds, coordinating with service, shipping, and sales teams, and escalating issues for process
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