Strategic Customer Service Leader
Job in
Elizabeth, Union County, New Jersey, 07215, USA
Listed on 2026-07-14
Listing for:
Vantage Specialty Chemicals
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Vantage Specialty Chemicals in New Jersey is seeking a Customer Service Lead to deliver best-in-class support and proactive communication for key accounts. You will work with CSRs to ensure on-time deliveries, accurate orders, and adherence to SLAs, while identifying patterns to reduce order abandonment and boost retention.
The role partners with Sales, Operations and a regional team to standardize processes and improve the customer experience across the region.
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