Technology Risk Management Specialist

• Coordinate program operations that support the planning, execution, and ongoing management of the RIM Program.
• Develop and maintain RIM communications, training materials, presentations, and awareness resources.
• Coordinate and participate in meetings, workshops, and program events, including scheduling, preparation, and follow-up.
• Partner with internal stakeholders to communicate program updates, reinforce RIM expectations, and support engagement across business functions.
• Maintain the accuracy and integrity of the records retention schedule and related information in applicable tools and systems.
• Respond to customer inquiries related to records retention requirements with timely, accurate guidance.
• Research and resolve records management questions from business stakeholders.
• Support Records Liaisons and other stakeholders by providing guidance on roles, processes, and available resources.
• Identify opportunities to improve processes, communications, and stakeholder experience.

• Bachelor’s Degree with 0-3 years of experience OR a minimum of high school diploma with at least 4 years of relevant work experience
• 5+ years of experience in a regulated industry, legal environment, or similar setting preferred
• Experience with records retention schedules or related information governance processes preferred
• Experience in records and information management or information governance
• Experience supporting retention schedule maintenance, stakeholder engagement, information governance or related activities
• Experience developing and publishing professional communications materials to broad audiences
• Experience supporting training, awareness, or stakeholder communications

Demonstrates expertise in Records and Information Management, including the development of communications and training materials. Proven ability to engage stakeholders and maintain records retention schedules in a regulated environment.

• Records Management
• Information Governance
• Stakeholder Engagement
• Professional Communications Development
• Training and Awareness Support

• Records Retention Schedules
• Information Governance Processes
• Records Management
• Stakeholder Communications
• Process Improvement

• Collaboration
• Problem-Solving
• Customer Service

• Regulated Industry
• Legal Environment
• Information Governance