Guest Service Representative

Marriott Hotels - 87 International Boulevard - Responsibilities:
Process all guest check-ins by confirming reservations, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.;
Operate telephone switchboard station.;
Respond to and resolve guest requests, including wake-up call requests.;
Run daily reports (number of arrivals, departures), identify special requests, and check reports for accuracy.;
Process all payment types such as room charges, cash, checks, debit, or credit.