ServiceNow IT​/OT Asset Management; ITAM Senior Manager

Role Overview

As a Service Now Consulting Senior Manager, you will lead Service Now Transformation teams in a rapidly growing area of the business. You will have opportunities to showcase your ability to motivate and develop teams, establish and maintain client relationships, and grow your consulting, technical, and team leadership skills.

You will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of technology solutions and infrastructure.

To thrive in this role, you will need a blend of technical expertise and strong interpersonal skills. You will need to drive and support sales activities, lead and develop strategies for Service Now enabled transformations, and manage 2-3 engagements and mentor multi-disciplinary teams of 10+ resources.

• Bachelor’s degree required (4-year degree);
  Master’s degree preferred
• Typically, no less than 5 - 7 years relevant experience in Service Now implementation experience
• 5 – 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level
• Service Now Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 2 of the following Service Now certifications:
• Service Now Certified Implementation Specialist – Hardware Asset Management
• Service Now Certified Implementation Specialist – Software Asset Management
• Service Now Certified Implementation Specialist – Data Foundations
• Excellent consulting and interpersonal skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Ability to effectively develop presentations, functional and technical roadmaps as well as present ideas and proposals to all levels of management and technical expertise
• Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture
• Experience leading teams and supervising others
• A driver's license valid in the U.S (United States)
• Ability to travel to meet client needs (up to 60%)

• Comprehensive compensation and benefits package
• Medical and dental coverage
• Pension and 401(k) plans
• Paid time off options
• Designated EY Paid Holidays
• Winter/Summer breaks
• Personal/Family Care
• Other leaves of absence when needed to support physical, financial, and emotional well-being