Industry Advisor

The Role

We’re seeking a CISO Advisor & Field CTO for Trusted Services to join our Platform Specialist team. In this senior advisory role, you’ll serve as the bridge between Salesforce’s security capabilities and the CISO/Info Sec community—engaging security leaders at the C‑suite level to understand their most pressing enterprise security challenges, articulating Salesforce’s security posture in their language, and accelerating trust and adoption of Salesforce Trusted Services solutions.

• Engage directly with CISOs, CIOs, and Info Sec leaders to understand their security priorities beyond the immediate Salesforce context, including broader AI initiatives, building trusted advisor relationships at the executive level.
• Articulate Salesforce platform and AI security controls and best practices in terms that resonate with security leaders, referencing frameworks such as NIST, SOX, DORA, and NYDFS as applicable.
• Guide customers on where they need to be—not just where they are today—to secure their enterprise for the agentic future, positioning security as an accelerator for Agentforce adoption rather than a compliance checkbox.
• Engage and educate Salesforce platform owners and architects on necessary security controls. Act as the bridge to translate between Salesforce and IT/Infosec professionals.
• Conduct discovery of enterprise security policies, procedures, and systems (SSPM, SIEM, etc.) to uncover critical gaps including identity and access management weaknesses, insecure integrations, insufficient event log monitoring, gaps in AI governance, and data lifecycle management deficiencies.
• Lead and facilitate multi‑customer security round tables, executive dinners, and industry conference sessions (e.g., Gartner CISO Summit, Salesforce hosted events) to drive Salesforce and AI governance thought leadership in the CISO community.

• Support high‑complexity, high‑value security opportunities by engaging as a technical and strategic executive sponsor with CISO stakeholders across accounts such as financial services, healthcare, regulated government, and enterprise commercial.
• Alongside Platform & Security Architects, guide customers through security evaluations, architectural decisions, and Salesforce Trusted Services positioning including Shield, Security Center, Event Monitoring, Backup & Recovery, and Data Detect.
• Collaborate across account teams (AEs, SEs, CSG, Pro Serv) to develop security‑led strategies that close complex deals.

• Develop and deliver original cybersecurity frameworks, including "Bridging the Info Sec and SaaS Divide" and "Securing Agentic AI," through blog posts, whitepapers, Info Security Magazine articles, conference presentations, and Dream force sessions.
• Develop and deliver an automated unified methodology for Salesforce security assessments and read‑outs.
• Serve as a guest speaker and subject matter expert for internal product and engineering teams, external partner enablement, and field Account Executive, Security Architect and Solution Engineer training programs.
• Publish external technical content (e.g., forensic behavioral analysis, event log anomaly detection, agentic AI security) that positions Salesforce as a credible voice in enterprise cybersecurity.

• Serve as the primary feedback loop between enterprise CISOs and Salesforce product and engineering teams, translating customer security concerns (e.g., insufficient OOTB logging, weak SIEM integrations, AI governance gaps) into actionable product insights.
• Participate in Customer Advisory Boards.

• Enable the broader field organization— including SEs, TAMs, and AEs—on how to navigate CISO conversations, position Salesforce security solutions within the Info Sec ecosystem, and execute Security Narrative‑based engagement models.
• Contribute to Trailhead LMS module updates, SE/SA AMA sessions, and security enablement programs.
• Develop and curate security enablement content for internal Product Management collaboration and go‑to‑market readiness.