Senior Director, Field Medical Analytics

Senior Director, Field Medical Analytics – Bristol Myers Squibb

Your role will define and execute the global strategy for advanced analytics that empowers Bristol Myers Squibb’s Field Medical organizations with data‑driven insights and AI‑driven solutions to optimize decision‑making across therapeutic areas. You will partner with Medical Affairs, Commercialization, Business Insights & Technology, and CASA teams to ensure analytics deliver measurable impact on medical field strategy and patient outcomes.

• Serve as a strategic advisor to US and International field medical executive leaders, translating business priorities and challenges into analytics roadmaps.
• Lead BU‑aligned field medical analytics teams, ensuring solutions are tailored to each business unit while aligned with enterprise frameworks.
• Collaborate with senior cross‑functional leaders (Commercial, Market Access, Field Excellence, Medical, IT) to align customer strategies and analytical capability investments.
• Oversee the generation and integration of actionable insights to inform Medical Field strategy, execution customer segmentation, impact measurement, and continuous learning.
• Partner with field and medical teams to enhance coordination, consistency, and impact of customer interactions, synthesizing insights into clear narratives for strategic decisions.
• Define AI and personalization needs in the U.S. and Global customer engagement model; act as a translator between BU needs and AI use‑case requirements.
• Lead adoption of advanced digital tools, data platforms, and customer journey design practices to enhance field engagement effectiveness.
• Build and deploy AI‑powered HCP segmentation and targeting models, and partner with IT and data engineering teams to enable scalable AI/ML pipelines delivering real‑time intelligence into Field Medical workflows and CRM platforms.
• Identify medical care gaps, measure and improve field medical engagement effectiveness, and strengthen launch readiness.
• Develop US and Global field medical analytics capabilities, establish consistent frameworks, tools, and best practices, and coach a high‑performing team.
• Champion new ways of working, drive change management and adoption, and leverage global capability centers to optimize external consulting dependency and deliver measurable cost efficiencies.

• Bachelor’s degree required; MBA or advanced degree strongly preferred.
• Minimum 12 years of experience in medical, commercial, marketing, or insights roles within the pharmaceutical, biotech, or healthcare industry.
• Proven success influencing senior leaders and partnering with Business Unit / Therapeutic Area heads to shape commercial strategy.
• Deep expertise in customer insights, omnichannel engagement, commercial analytics, and AI‑driven solutions within U.S. healthcare.
• Strong leadership experience managing large, cross‑functional or matrixed teams, including medical and analytics resources.
• Demonstrated ability to lead complex strategic initiatives and drive organizational and AI change.
• Exceptional critical thinking, problem‑solving, and creative solution development skills.
• Demonstrable results in team development, including recognition, feedback, and organizational design.
• Ability to build strong relationships with internal and external stakeholders, including field‑based customer‑facing roles.
• Expertise in predictive modeling, machine learning, and AI applications for medical decision‑making.
• Strong knowledge of data storytelling and visualization techniques to communicate complex insights effectively.
• Experience with cloud‑based data platforms, advanced analytics environments, natural language processing, and conversational analytics.
• Ability to operationalize AI‑driven personalization and segmentation logic within medical engagement strategies.
• Skilled in change management and capability enablement, including training and adoption programs.
• Understanding of compliance, legal and global regulatory requirements for medical data usage and analytics compliance.
• Proficiency in leveraging a broad range of data assets (primary market research, claims data, EMR/EHR, specialty pharmacy, syndicated…