Adult Education Data Intern; Unpaid

International Rescue Committee (IRC) Adult Education Data Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The International Rescue Committee (IRC), works in the United States welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities.

The Adult Education Data Intern will acquire hands-on experience in collecting both qualitative and quantitative data. Responsibilities include managing and analyzing the collected data, as well as performing data entry tasks using IRC's internal client case management system, Efforts to Outcome (ETO), and the New Jersey Office of Refugee (NJOR)'s case management system, Client Track (CT). Additionally, the intern will assist in developing operational workflows and utilizing Power Automate to enhance data collection efficiency.

Responsibilities:

• Participate in ETO and CT training to learn how to use the platform efficiently.
• Record English Language Training (ELT) Program related case notes, including attendance records, assessment records, and other case management case notes on ETO.
• Record ELT project enrollment note on ETO and CT.
• Record case notes for other education programs under Adult Education Department.
• Perform data entries, file, and assemble information for comprehensive reports in the internal databases (ETO), Client Track (CT) and Microsoft Excel.
• Create, collect and analyze course feedback surveys.
• Assist in creating semi-annual and annual reports in Microsoft Excel.
• Verify and correct data discrepancies or errors to ensure data quality.
• Utilize Power Automate to build new workflows for the Adult Education Department.
• Use PowerBI for data analysis to increase program quality and impact.
• Organize and maintain files and records.
• Support other assigned tasks for the adult education department.

Learning Objectives:

• Gain proficiency in using various funder-mandated databases to collect and evaluate data related to the resettlement outcomes of IRC clients, with a particular focus on Education.
• Gain firsthand experience in the development of systems to maximize operational effectiveness.
• Learn organizational communication and time management skills.

Requirements:

• Volunteers must be based in the U.S. Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.
• Graduate or undergraduate students who are passionate about data management, or hold degree in Computer Science, Data Analytics, Information Systems or related field.
• Experience (or a willingness to learn) Microsoft systems including:
  Power Automate and Power Bi.
• Experience in using Box and Microsoft Apps such as Excel is strongly preferred.
• Must convey confidence, have effective communication skills, and exhibit excellent attention to detail.
• Demonstrated ability to work effectively in a multicultural environment.
• Demonstrate patience, understanding, flexibility, and a consistently positive attitude.
• Willing to learn about IRC history, philosophy, global work, and local efforts.
• Willing to adhere to IRC volunteer and workplace policies.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.

IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.