Senior Account Manager

Job Description

We are a technology‑led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future‑ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out  Looking to jump‑start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast‑track career where you can grow along with Indegene’s high‑speed growth.

We are purpose‑driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision‑making, and industrious in the way we work.

Role:
Senior Account Manager

Description (Role Overview):
The Account Manager / Sr. Account Manager serves as the primary day‑to‑day liaison between Bio Pharm and client brand and agency teams, ensuring the seamless execution of omnichannel HCP marketing programs. This role balances tactical excellence with emerging strategic input, proactively identifying opportunities to enhance value, drive organic growth, and strengthen client partnerships. AMs/SAMs are expected to manage timelines, budgets, and cross‑functional coordination while contributing insights that elevate client outcomes.

Hybrid schedule:
In‑office 3 days per week.

• Serve as the day‑to‑day client contact, managing expectations, communication, and alignment across brand and agency stakeholders.
• Proven ability to build deep, trusted client relationships through proactive communication, strategic partnership, and consistent delivery of value that drives long‑term retention and growth.
• Translate client objectives into actionable program plans, working across medical content, design, metrics, and deployment teams.
• Lead the execution of programs from kickoff through launch, deployment, and performance readouts.
• Ensure timely, accurate delivery of all assets, routing through MLR where needed; represent Bio Pharm during copy review and status discussions.
• Own status documentation, planning meetings, and asset tracking; ensure all team members understand priorities and next steps.

• Monitor and manage project budgets, scope compliance, and change requests.
• Ensure operational excellence through project timelines, QA, and adherence to Bio Pharm execution standards.

• Surface emerging insights, unmet needs, and optimization opportunities through regular program analysis and client dialog.
• Support development of campaign expansions, add‑on programs, and new solution recommendations aligned to client KPIs.
• Contribute to QBRs, success recaps, and metrics narratives highlighting program impact.

• Bachelor’s degree required.
• 3–5 years in a healthcare advertising, med comms, or HCP marketing agency role.
• Familiarity with HCP omnichannel tactics.
• Strong communication skills with experience leading client‑facing discussions.
• Proficiency in managing multiple simultaneous work streams in a deadline‑driven environment.
• Microsoft Office Suite proficiency; familiarity with Work Front tools a plus.

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.