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Director Feedback Strategy

Job in Elizabeth, Union County, New Jersey, 07215, USA
Listing for: JPMorgan Chase
Full Time position
Listed on 2026-02-21
Job specializations:
  • Management
    Regulatory Compliance Specialist, Operations Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Director, Employee Experience & Feedback Strategy
A leading financial institution in New Jersey is seeking a Voice Of The Customer Director to lead employee listening and feedback programs. The role involves overseeing the design and implementation of feedback mechanisms, analyzing data to influence decisions, and collaborating with various teams to enhance employee experience. Candidates should have 10+ years of relevant experience and strong survey design skills using tools like Qualtrics and Survey Monkey.

This role offers a competitive salary alongside comprehensive benefits.
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