Administrative Supervisor Evenings, Nursing Service Administration, Washington Township

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With a commitment to patient and family centered care, the Administrative Supervisor serves as the hospital operational oversight leader across all shifts in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. The Administrative Supervisor is responsible for facilitating patient movement, staffing, emergency management (both medical and facilities), clinical coordination and collaboration across all departments.

The Administrative Supervisor plans for, leads, and coordinates the provision of quality care and service from a hospital wide perspective. In the off shifts, the Administrative Supervisor also functions as the liaison for departments that do not have onsite leadership during non-business hours. In collaboration with administrative directors and managers, the Administrative Supervisor provides leadership, consultation and collaboration in a dynamic, multidisciplinary environment.

With a commitment to patient and family centered care, the Administrative Supervisor serves as the hospital operational oversight leader across all shifts in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. The Administrative Supervisor is responsible for facilitating patient movement, staffing, emergency management (both medical and facilities), clinical coordination and collaboration across all departments.

The Administrative Supervisor plans for, leads, and coordinates the provision of quality care and service from a hospital wide perspective. In the off shifts, the Administrative Supervisor also functions as the liaison for departments that do not have onsite leadership during non-business hours. In collaboration with administrative directors and managers, the Administrative Supervisor provides leadership, consultation and collaboration in a dynamic, multidisciplinary environment.

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.(Do not delete, move or over-write this statement)
• Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
• Displays a positive attitude and image to our patients, visitors, co-workers and community.
• Communicates with and supports the interprofessional team, patient, family and designated care partners.
  
  Communication liaison for all external callers providing directions or resources to facilitate resolution.
• Practices within the established policies and procedures of Jefferson Health
• Provides leadership and direction, for operational activities of the organization, department(s), units or inter-departmental activities including efficient coordination of patient movement and flow across the health system including to the appropriate level of care in collaboration with the unit leadership.
• Supports department leadership activities in managing clinical excellence and safe patient care delivery to achieve compliance with professional, regulatory bodies, hospital and department standards including:
  
  Experience of Care/Patient and Family Satisfaction. Enforces strategies for sustaining a "patient-centric" culture. Communicates to the staff the quality of the patient experience through feedback.
  
  Colleague commitment and engagement. Partners with the Nursing Leadership Team to improve the colleague experience as a necessary outcome to improve patient experience and clinical excellence; including participation in the development and implementation of initiatives geared to professional staff, nursing and all other colleagues.
• Working Relationship/Contacts:
  Has contact with patients and their families, providers, residents, students, other departmental personnel, community representatives, nursing staff and all other hospitals within the referral area.
• Environment of Care/Workforce Security. In partnership with security services and administrative leaders provides leadership to enforce workforce safety and environment of care strategies for staff, patients and families.
• Workforce Management. Collaborates with resource management staffing coordinators to ensure optimal deployment of workforce resources. Responsible for…