Thrift Store Manager

The Arc of Cape May County is a dedicated non-profit organization committed to providing comprehensive services and supports to individuals with intellectual and developmental disabilities. Our mission is to promote achievement, dignity, and full community inclusion for those we serve. We prioritize creating a positive impact and fostering respect, access, and inclusion within the community.

Overview We are seeking an energetic and detail-oriented Thrift Store Manager to lead our retail operations with enthusiasm and a passion for service. This role oversees daily store activities, manage staff, ensures excellent customer experiences, and drives sales growth. This position offers an opportunity to make a meaningful difference while developing leadership skills in a dynamic environment.

Responsibilities Lead all aspects of store management, including sales, inventory control, merchandising, and customer service excellence;

Supervise and train staff on store operations, POS (Point of Sale) systems, cash handling, and customer engagement techniques;

Oversee purchasing decisions, pricing strategies, and inventory management to maximize profitability and minimize inventory shrinkage;

Recruit, interview, onboard, and develop team members to foster a motivated and skilled workforce;

Manage employee scheduling, and shift management to ensure smooth daily operations;

Implement marketing initiatives to increase community awareness and store traffic

Requirements

High School Diploma or Associate's Degree with at least 3 years of experience in retail operations;

Proven management experience in retail sales or store management environments with supervising responsibilities;

Strong organizational skills with the ability to multitask effectively in a fast-paced setting;

Must be willing and able to work a flexible schedule for retail and agency business;

Must be able to perform basic lifting of 50 lbs. and physical movement activities associated with furniture and merchandise placement;

Excellent communication skills;

Knowledge of inventory management systems, POS technology, and retail math principles;

Experience in recruiting, training & development, employee orientation, and team leadership;

Demonstrated ability in budgeting, merchandising, pricing strategies, and sales management;

Proficiency in cash handling procedures and cashiering operations;

Ability to handle multiple priorities with effective time management skills;

Previous experience in retail stores such as grocery or thrift shops is highly desirable;

Strong interpersonal skills with a focus on customer service excellence;

Familiarity with wireless sales or marketing initiatives is advantageous

Join us as we empower individuals through meaningful employment opportunities! If you are passionate about retail management and dedicated to service excellence, we want to hear from you!

The Arc of Cape May County is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability status, or any other characteristic protected by law.

Requirements High School Diploma or Associate's Degree with at least 3 years of experience in retail operations;

Proven management experience in retail sales or store management environments with supervising responsibilities;

Strong organizational skills with the ability to multitask effectively in a fast-paced setting;

Must be willing and able to work a flexible schedule for retail and agency business;

Must be able to perform basic lifting of 50 lbs. and physical movement activities associated with furniture and merchandise placement;

Excellent communication skills;

Knowledge of inventory management systems, POS technology, and retail math principles;

Experience in recruiting, training & development, employee orientation, and team leadership;

Demonstrated ability in budgeting, merchandising, pricing strategies, and sales management;

Proficiency in cash handling procedures and cashiering operations;

Ability to handle multiple priorities with effective time management skills;

Previous experience in retail stores such as grocery or thrift shops is highly desirable;

Strong interpersonal skills with a focus on customer service excellence;

Familiarity with wireless sales or marketing initiatives is advantageous
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