Carts Attendant

Why we will love you

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself!

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tool are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, and escalates matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We’re a bunch of people who are truly passionate about people!

• Previous retail, customer service, or cart attendant experience.
• Ability to safely push, pull, and collect shopping carts throughout the parking lot.
• Capable of lifting, bending, standing, and walking for extended periods.
• Experience working in a fast-paced environment.
• Comfortable working outdoors in various weather conditions.
• Ability to assist customers with directions and basic store information.
• Familiarity with maintaining clean, organized, and safe customer areas.
• Demonstrated commitment to teamwork and supporting store operations.
• Reliable attendance and punctuality.

JOB TYPE – Permanent, Part-time
JOB LOCATION - IKEA Paramus, NJ
BENEFITS ELIGIBLE? Yes
HOURS – 12-20 hours per week. Must be able to work some weekdays and weeknights and must have completely open working availability Saturdays and Sundays between the hours of 9:30AM to 10:30PM.
The hourly pay rate for this role is $19.50

• Generous paid time off, holiday and sick time
• Wisely Pay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• Kinder Care tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (Must work minimum of 20 hours per week)
• A fun and inclusive work environment!