MAC - Field Executive - South

Responsibilities

• Sales‑related tasks: support sales, review monthly retail goals with ASOM, analyze performance vs sales objectives, track trends, and competition.
• Generate sales reports.
• Ensure brand image and visual merchandising align with brand standards at retail counters.
• Co‑ordinate and execute promotions, in‑store programs, and activities.
• Inform Beauty Advisors (BAs) of marketing calendar, promotions.
• Coach BAs individually to achieve sales goals and develop strengths.
• Marketing support: coordinate newness, promotions, and in‑store programs with ASOM and the Store Design Visual Merchandising team.
• Monitor product trends, performance, and identify sales opportunities for ASOM and Marketing.
• Ensure all go‑to‑market materials and promotional items are available on time in store.
• Provide post‑campaign promotion reports and competitive intelligence.
• Supervision and team management: assist ASOM with recruiting, onboarding, and headcount management.
• Maintain BA grooming standards.
• Train and develop BAs through counter coaching, virtual learning tools, and in‑store sessions.
• Provide BA coaching on brand stories, hero products, and brand‑specifics for ELC brands on the sales floor.
• Utilize e‑learning platforms to improve customer experience and sales productivity.
• Conduct training for smaller doors and collaborate with Education team on materials.
• Motivate BAs based on individual talents and skills to drive sales and brand equity.
• Orientation and basic new hire training for lower‑tier doors.
• Spend minimum 70% of time in‑store, working and coaching BAs.

• B.A. degree with minimum 3 years of relevant experience, preferably in travel retail industry.
• Well groomed.
• Good organization and communication skills.
• Good presentation skills, comfortable with virtual tools such as Zoom, Skype, and in‑person presentations.
• Display empathy, agility, and a can‑do attitude.
• Proficient in MS Office and Excel.
• Comfortable and enthusiastic about learning new technology platforms.
• Willingness to travel.
• Proven sales track record.