Sales Coordinator
Listed on 2026-09-02
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Sales
Business Development, CRM Systems & Management, Sales Administrator, Supply Chain & Logistics
Gellert Global Group seeks a Sales Coordinator to support our Food & Beverage Operations within the Sales & Business Development team. In this role, you will manage order entry, track shipments, prepare quotes, and maintain accurate customer and product data to ensure on-time, in-full deliveries. You'll collaborate closely with sales, logistics, and procurement, responding to customer inquiries and resolving service issues with urgency and professionalism.
This position offers exposure to international trade, supply chain, and food service/retail accounts in a family-founded, collaborative culture focused on quality, integrity, and long-term relationships, with room to grow skills in sales, logistics, and operations.
Responsibilities
- Enter and maintain customer orders, pricing, and item data with high accuracy in ERP/CRM systems.
- Coordinate with logistics and procurement to track shipments and ensure on-time, in-full deliveries.
- Prepare quotes, pricing sheets, and basic sales reports for the Sales & Business Development team.
- Respond to customer inquiries, shipment issues, and product questions in a timely, professional manner.
- Liaise with internal teams (sales, operations, finance) to resolve order, inventory, and billing discrepancies.
- Support account managers with customer presentations, samples, and follow-up.
- Monitor open orders and backorders, proactively communicating status updates to customers.
- Maintain organized digital records of contracts, correspondence, and product specifications.
- Assist with forecast and demand-planning inputs based on customer trends and sales data.
- Contribute to continuous improvement of sales processes, tools, and documentation.
Required Skills
- Sales coordination
- Order processing (ERP/CRM)
- Customer relationship management
- Food & beverage product knowledge
- Logistics and shipment tracking
- Forecasting and reporting (Excel)
- International trade basics (INCOTERMS, documentation)
- Pricing and margin analysis
- Cross-functional communication
- Data entry and accuracy
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