Residential Shift Supervisor

Job Title

Residential Shift Supervisor

We are seeking a highly skilled and compassionate Shift Supervisor to join our team. If you are passionate about providing care to youth in need and want to join a top‑notch team, please apply today! We offer a competitive salary and comprehensive benefits package, including health, dental, vision insurance and a 401k that's top 3 % in the country.

Youth Opportunity Investments - Elizabethton Youth Academy

Youth Opportunity is dedicated to empowering youth with individualized needs to achieve success and independence by establishing solid foundations of physical and emotional well‑being, positive social and familial relationships, and education. Through a strong commitment to teamwork, leadership, and organizational culture, our employees are equipped and qualified to create transformative impacts in the lives of young individuals. At Youth Opportunity, we prioritize the investment in excellence for the growth and success of our employees and the achievement of the youth we serve.

Learn more about our culture at

Full Time

• Medical, Dental, Vision, and Life Insurance eligible after 60 days of employment
• 401k with 100% match up to 4% of your salary after 60 days of employment
• Paid Time Off and 7 Paid Holidays (for full‑time employees)
• Tuition Assistance and Opportunities for Growth
• Employees that live 35+ miles will receive a $70 stipend each pay period.

• Supervises assigned personnel, including making and monitoring work assignments, evaluating performance, providing training, corrective instruction, assistance, and conducting individual and group meetings as needed. Maintains communication with supervisor regarding problems with assigned personnel, such as attendance, behavior, work performance and interaction with co‑workers.
• Assists in developing work schedules, distributes duties among personnel and arranges for additional personnel as needed to ensure effective operation of all functional areas of the facility during assigned shift.
• Assists in coordinating youths’ appointments and transports and with intake/discharge procedures as needed, including receiving/releasing residents' personal property, searching for potential weapons and contraband, and completing forms as needed. Works cooperatively with other facility staff in sharing information regarding youth.
• Ensures compliance with state rules and regulations and facility policies and procedures, and ensures security of various facility areas as assigned, including conducting security checks and room searches, scheduling/overseeing periodic searches for contraband, monitoring electronic door locks and security communication devices, and monitoring residents' actions, activities, and visitations.
• Ensures compliance with behavior management system, including reviewing all disciplines issued to residents, reviewing grievances and arbitrating complaints as needed. Reviews and investigates written reports on all incidents regarding use of confinement, force, or restraint.
• Administration of medication and maintains accurate documentation regarding prescription medication to youth.
• Regularly inspects housing units, identifying problems/concerns, and taking corrective action as directed.
• Maintains various detailed records as required, and prepares narrative reports as required or requested, such as maintenance, youth behavior, security, and staffing issues. Periodically assists with developing, coordinating, and conducting training sessions as requested.
• Responds to problems and emergencies from off‑duty status, aiding other facility areas as needed. Assumes specific responsibility for coordinating youth and staff in the facility during emergencies, such as fire and severe weather.

• Maintain a high standard of role model behavior for youth.
• Participate in training and development activities as required.
• Report any acts, incidents or conditions that reflect the possibility of inappropriate youth‑to‑youth or staff‑to‑youth relationships.
• Report any use of physical force and all unusual incidents per YOI and customer agency guidelines.
• Perform other…