Part Time - Head Cashier Job Elizabethton area,Tennessee USA,Retail

Position: Part Time - Head Cashier - Flexible

Essential Functions:
NOTE: Minors in this role may not be responsible for some of the activities listed below

Assisted Self Check Out

• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously

• Approaches and interacts with customers to proactively recommend products and services appropriately

• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time

• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions

• Thanks the customer for their business and invites them back to shop at Lowe’s

Customer Service

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs

• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise

• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary

• Demonstrates sincere appreciation to customers

• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs

• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities

• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines

• Provides proper monetary change to CSA Front End associates for register activities

• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)

• Removes security tags, verifies product information, and bags merchandise for customers

• Answers incoming phone calls and directs calls or takes messages as needed

• Opens additional registers, when necessary, to ensure enough coverage always

• Assists in line vesting to help quicker turnaround time for checkout

In-stock

• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies

• Inspects returned merchandise for damages

• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets

• Reviews and places online orders and returned merchandise in the appropriate areas

• Looks up product information and competitor prices for products to verify price match

• Records all items that are used in the store on the store use lists

Clean and Safe Stores

• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements

• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm

• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection

• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas

• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates

• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices

• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV…