Associate Vice President, Customer Success - Tier 1 & National Accounts
Job in
Elizabethtown, Hardin County, Kentucky, 42701, USA
Listed on 2026-03-01
Listing for:
Calix
Full Time
position Listed on 2026-03-01
Job specializations:
-
Business
Business Development, Client Relationship Manager, Business Management, Corporate Strategy
Job Description & How to Apply Below
Why consider this job opportunity
- Salary up to $377,200 annually
- Potential eligibility for a bonus as part of the total compensation package
- Opportunity for career advancement and growth within the organization
- Remote-based position, offering flexibility in work location
- Supportive and innovative work environment with a focus on employee development
- Chance to influence strategic relationships with Tier 1 and National customers
- Define and execute Customer Success strategy for Tier 1 and National accounts
- Drive measurable customer business outcomes including subscriber growth and retention
- Serve as a trusted strategic advisor to C‑suite and executive customer stakeholders
- Partner with sales leadership on strategic account planning and expansion opportunities
- Attract, develop, and retain high‑performing global teams
- 10+ years of leadership experience in Customer Success or enterprise software/platform roles
- 8+ years of industry experience with deep knowledge of Tier 1 communication providers
- Exceptional communication skills—written, verbal, and public speaking
- Strong influencing and negotiation capabilities at the executive level
- Willingness to travel up to 40% domestically
- Preferred experience in international markets with direct operational or strategic involvement
- Track record of scaling high‑performing teams that deliver measurable results
- Experience leveraging AI tools to drive innovation and productivity
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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
Position Requirements
10+ Years
work experience
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