Restoration Supervisor​/Crew Chief

Restoration Supervisor

SERVPRO of Hardin & LaRue Counties is hiring a Restoration Supervisor! SERVPRO of Hardin & LaRue Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more! As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key responsibilities include:

• Coordinating and performing production processes as scheduled and ensuring quality control
• Managing the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicating clear expectations to restoration technicians and supervising their activities
• Documenting a detailed and accurate job file and scope of work to support the services provided
• Managing labor and consumable item usage on assigned projects
• Communicating with restoration project manager and office staff on project progress and issues

Additional responsibilities include:

• Communicating and following all OSHA guidelines for job safety
• Managing assets by protecting and using equipment and materials properly
• Coaching and training restoration technicians

Position requirements include:

• Valid driver's license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Be proficient in use of technology such as iPads, Google Sheets, and other software

Skills/physical demands/competencies include:

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Normal working hours, additional working hours, and travel requirements:

This is a full-time position working 8:00 a.m. – 5:00 p.m., Monday – Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected. SERVPRO of Hardin/Larue Counties is an EOE M/F/D/V employer Compensation: $20.00 - $24.00 per hour