Office Assistant

Office Assistant

Job Location:

BOB SWOPE FORD - Elizabethtown, KY 42701

• Schedule appointments
• Responsible for the entire guest service experience.
• Answer the phone in a polite, professional tone, transfer calls to correct employee, or take a detailed message with convenient time and number for returned call
• Greet every guest
• Be capable of effectively communicating with guests and employees
• Be capable of de-escalating and calmly assuring a guest and getting the correct member of management involved
• Follow up with progress calls and/or emails to guests regarding any changes in the estimate or pick up time.
• Communicate with detailers to ensure efficient work flow.
• Prepare minor reports and maintain a call log
• Assist accounts receivables with questions
• Maintain any certifications and trainings as required by the General Manager
• Any other projects assigned by the General Manager

• High School diploma or GED
• Must be 18 years old or older.
• Ability to be analytical and multi-task.
• Self-motivated, enthusiastic presence in a team environment.
• Strong written and communication skills.
• Consistent and stable work history and work attendance.
• Valid driver’s license and clean driving record.
• Professional appearance and work ethic.
• All potential employees must pass pre-employment testing to include a background check and drug screen.