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Patient Support Specialist - EMR & Prescription Help
Job in
Elizabethtown, Hardin County, Kentucky, 42701, USA
Listed on 2026-08-14
Listing for:
Helpware
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Helpware is seeking a dedicated Customer Support Representative to join our Mt Sterling, KY/VA team. You will serve as first point of contact for patients and healthcare providers via phone and chat, addressing prescription drug inquiries and guiding them through basic resolution steps.
The role emphasizes empathy, clear communication, and timely issue resolution. Familiarity with EMR systems, CRM tools, and a patient-centric approach will help you succeed.
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