Service BDC; Part-Time

Job Details

Job Location:

SWOPE TOYOTA - Elizabethtown, KY 42701
Position Type:
Part Time
Job Shift: Day

Join a Legacy of Excellence with the Swope Family of Dealerships!

Since 1952, the Swope Family of Dealerships has been a proud part of the Hardin County community. With over 70 years of service and multiple locations across the area, we've built more than a business-we've built a legacy rooted in trust, integrity, and community connection.

At Swope, we believe in more than just selling and servicing vehicles-we believe in supporting the people and neighborhoods around us. We're passionate about giving back and actively involved in local initiatives, and we encourage our associates to get involved.

• Answer all incoming service calls.
• Enter Service appointments into system.
• Assisting the Parts Department in scheduling appointments for Parts guests.
• Scanning for the Service Department. (Scanning in Repair Orders and service documents.)
• Schedule First service appointments for Sales.
• Email new car buyers and invite them to the Service Department, this is done each time a vehicle is purchased, new or used.
• Each day service follow ups are done from the previous days, either by phone call or email.
• Guest communication status update calls and follow ups are done each day.
• Each day reminder calls are made to inform guests of upcoming appointments.
• Call and attempt to reschedule missed service appointments to keep the service guest vehicle up to par.
• All Toyota guests are to be called, whether they are new or potential customers and invite them to our service department.
• Assist Service Manager and Advisors with any task they need assisted with in the service department.
• Contact guests by different communication channels (text, calls, email)
• Receive payment from guests and be the last point of contact.

• High School diploma or GED
• Must be 18 years old or older.
• Must have a valid driver's license.
• Broad knowledge of new vehicle technologies and computer skills.
• Ability to be analytical and multi-task.
• Self-motivated, enthusiastic presence in a team environment.
• Strong written and communication skills.
• Consistent and stable work history and work attendance.
• Professional appearance and work ethic.
• All potential employees must pass pre-employment testing to include a background check and drug screen

• PTO and Sick Time available first of the month after 60 days of employment
• Holiday Pay starting first day of employment
• Wellness Reimbursement
• Health Insurance
• HSA - Health Savings account with company match (dollar for dollar match)
• 401K with Company match
• Vision Insurance
• Dental Insurance
• Company paid basic life insurance and AD&D insurance
• Supplemental life Insurance
• Company paid Short Term Disability
• Long Term Disability
• Critical Illness and Accident Coverage
• Prepaid Legal Insurance
• Identity Theft Protection
• Discount Programs
• Referral Programs
• Employee Assistance Program
• Pet Insurance