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Lead Call Center Scheduler - Patient Care

Job in Elizabethtown, Hardin County, Kentucky, 42701, USA
Listing for: Heart-of-Ohio-Family-Health-Centers-1
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Heart of Ohio Family Health Centers is seeking a Call Center Representative Lead to supervise scheduling staff, manage in-bound inquiries, and improve patient experience. You will monitor attendance, productivity, and quality; develop reports; and coach team members to deliver efficient, accurate appointment scheduling and information delivery.

The role requires 2–3 years in customer service, preferably healthcare, with strong communication and bilingual skills (Spanish or Somali).

We are currently recruiting a Lead Call Center Scheduler
- Patient Care for our team in KY, United States.

The advertised compensation is 38.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Lead Call Center Scheduler
- Patient Care role in the description above.

We appreciate your interest in this position.

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