Scale Attendant

Baumann's Recycling Centeris seeking a reliable, organized, and customer-focused Scale Attendant to join our team. This position is responsible for accurately weighing inbound and outbound loads, processing customer transactions, maintaining detailed records, and providing excellent customer service in a fast-paced recycling environment. The ideal candidate is detail-oriented, dependable, and comfortable handling cash, paperwork, and computer systems while communicating with customers, truck drivers, and office staff.

Responsibilities

• Weigh incoming and outgoing vehicles using truck scales.
• Verify materials being delivered or removed from the facility.
• Create and process scale tickets accurately.
• Collect and process customer payments, including cash, checks, and credit cards.
• Balance and reconcile cash drawer at the end of each shift.
• Maintain accurate records and filing of scale tickets and supporting documentation.
• Answer phones and assist customers with general inquiries.
• Communicate with equipment operators, yard personnel, and management regarding incoming loads.
• Ensure all transactions comply with company policies and procedures.
• Monitor traffic flow at the scale house to help maintain a safe and efficient operation.
• Assist with general office duties, filing, and administrative tasks as needed.
• Report discrepancies, customer concerns, or operational issues to management promptly.

Schedule

This position requires employees to be onsite and ready to begin work at 7:30 AM
. To ensure a smooth start to the day, employees are expected to arrive approximately 15-30 minutes early to prepare their workstation, organize paperwork, review the day's priorities, and be fully ready to assist customers when the facility opens.