Dental Office Assistant

Front Office / Dental Assistant

Our periodontal practice is seeking a reliable, organized, and patient‑focused Front Office / Dental Assistant to join our team. This hybrid role is primarily front office but includes assisting clinical staff as needed. We’re looking for someone who thrives in a fast‑paced environment, communicates professionally, and enjoys being a key part of a small, supportive team.

$15–$19 per hour (based on experience; negotiable)

• Guaranteed: Tuesday–Thursday, 8:00 AM – 4:30 PM EST
• Optional/Flexible: Mondays (8:00 AM – 4:30 PM) and Fridays (8:00 AM – 2:00 PM)

• Maintain and organize patient charts and office records
• Answer incoming calls with professional phone etiquette
• Manage daily schedule:
  • Schedule new and returning patients
  • Assist with rescheduling and cancellations
  • Fill open appointment slots efficiently
• Send correspondence via fax, email, and mail
• Perform patient check‑in and check‑out procedures
• Multi‑task effectively while maintaining accuracy
• Use Microsoft Word for letters, forms, and documentation
• Navigate computer systems confidently and efficiently; comfortable learning new software
• Communicate clearly with patients about periodontal procedures and office policies
• Follow established SOPs with consistency
• Apply working knowledge of HIPAA and OSHA standards
• Handle cash transactions, including:
  • Collecting patient payments
  • Preparing end‑of‑day deposit materials (no deposit drop‑off required)
  • Managing petty cash accurately
  • Preferred: Experience with Dentrix practice management software
  • Preferred: Experience with Care Stream Dental imaging software
  • Preferred: Insurance experience, including:
    • Eligibility and benefit verification
    • Claims management and follow‑up
  Back Office / Clinical Support Responsibilities

  (As needed and when covering for senior dental assistant)

  • Assist doctor, hygienists, and senior assistant during patient care
  • Turn over operatories and maintain cleanliness between patients
  • Perform sterilization and instrument processing procedures
  • Take digital dental X‑rays and intra‑oral photographs
  • Submit prescriptions electronically
  • Support typical periodontal assisting duties
  • Maintain a safe and compliant clinical environment
  Required Certifications (may obtain after start date)
  • CPR certification
  • X‑ray certification
  Ideal Candidate Qualities
  • Strong organizational skills and attention to detail
  • Comfortable in a fast‑paced clinical environment
  • Professional, friendly communication style
  • Quick learner who follows protocols accurately
  • Team‑oriented and willing to help wherever needed
  Benefits
  • 401(k) eligibility after 1 year of employment
  • Paid Time Off (PTO)
  • Scrub allowance