Patient Coordinator

Patient Interaction

Welcoming patients, answering phone calls, handling inquiries, and managing the reception area.

Scheduling appointments, managing calendars, and coordinating.

Updating patient demographics, maintaining records, and processing patient forms.

Verifying insurance eligibility, collecting payments, and processing billing information.

Ensuring compliance with HIPAA, managing office supplies, and communicating with medical staff.

• Communication: Excellent verbal and written skills for patient and staff interaction.
• Organization: Strong attention to detail in managing records and schedules.
• Technical Proficiency: Knowledge of Electronic Health Records (EHR) systems and office software.
• Customer Service: Compassionate, patient-focused, and professional demeanor.
• Medical Knowledge: Understanding of medical terminology and office procedures.

High school diploma or equivalent is usually required.

Previous experience in a healthcare, medical office, or customer service setting is often preferred.

Office setting that requires managing a fast‑paced front‑desk environment.