AI Architect

AI Architect

Voya Financial is looking for an experienced AI Architect to lead the design and deployment of cutting‑edge AI solutions that drive operational efficiency and innovation across our organization.

As our AI Champion
, you’ll work cross‑functionally to identify high‑impact opportunities, architect scalable GenAI and agentic workflows, and bring transformative AI capabilities to life. Finance industry experience is preferred but not required.

• Collaborate with business and technical stakeholders to translate real‑world challenges into AI‑powered solutions.
• Architect and build GenAI chatbots and agentic workflows for automation, decision support, and customer engagement.
• Design and implement embedding models and vector indexes for intelligent search and recommendation systems.
• Set up and optimize Azure cloud infrastructure to support scalable GenAI and agentic AI pipelines.
• Lead AI projects from ideation to production, ensuring alignment with business goals and measurable outcomes.
• Communicate complex AI concepts to non‑technical stakeholders across departments.
• Monitor and refine AI models to ensure accuracy, performance, and reliability.
• Stay ahead of AI trends and tools to continuously evolve our capabilities.

• Proven experience designing and building GenAI chatbots using LLMs and prompt engineering.
• Hands‑on development of agentic workflows that integrate reasoning, planning, and tool use.
• Strong understanding of embedding models, vector databases, and semantic search.
• Experience with Azure AI services (OpenAI, Cognitive Services, Azure ML, etc.).
• Familiarity with AI Foundry, Snowflake, Databricks, and/or UiPath.
• Proficiency in Python and modern ML frameworks (Lang Chain, Hugging Face, PyTorch, etc.).
• Knowledge of MLOps, CI/CD pipelines, and model governance.
• Bonus:
  Practical experience applying AI to business operations or customer‑facing applications.
• Bonus:
  Experience in financial services use cases such as credit scoring, fraud detection, or portfolio optimization.

• Shape the future of AI innovation.
• Work with cutting‑edge tools and technologies.
• Collaborate with a forward‑thinking team.
• Make a measurable impact across the organization.

Salary: $180,000‑$195,000 (base) with incentive opportunities. Voya offers comprehensive benefits including health, dental, vision, life insurance, 401(k) plan with up to 6% matching, retirement plan, tuition reimbursement up to $5,250/year, paid time off (20 days, 9 holidays, diversity celebration day), and paid volunteer time (40 hours/year).

• Customer Focused – passion to delight customers.
• Critical Thinking – analytical problem solving.
• Team Mentality – partnership across functions.
• Business Acumen – financial services industry understanding.
• Learning Agility – openness to new ideas and skills.

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits, please reference our resources for applicants with disabilities.

Apply now or reach out to learn more.