IT Inventory Technician

Job Description

Deployment/Inventory Technician

18 Month contract

Shift M-F 8:00am-5:00pm (May be some evening and weekend work)

Experience required 6+ months of IT experience or equivalent education/certifications

Compliance
:
Covid vaccination Required. Drug Test and Background Check Required

Personal transportation required - there is mileage reimbursement

Description

This deployment technician will be responsible for tracking all inventory, assessing and deploying devices across multiple hospital locations prior to a company-wide software update. This is 100% on-site support, helping all employees in a health care environment with first level IT issues. Hardware and software troubleshooting ability plus strong customer service skills are required.

• Perform device activities (i.e. inventory, assessment, device deployment) as documented in a consistent manner;
  Upgrading to EPIC
• Ensure that all project-related activities in each wave are completed in accordance with the direction of Customer
• Effectively elevate any issues for resolution

This will give someone a foot in the door not only in IT but the healthcare environment and working on Epic related projects. Once this project is over the plan would be to take the top performers and move them over to even longer-term opportunities. This will allow for someone to take a 18 month project and add 3 more years if they perform well.

Must be reliable and eager to learn new skills.

Worksite Address

Multiple locations across Cleveland with site-to-site driving required. Mileage compensation is $0.62 per mile.

Work Environment - Hospital setting.

Additional Skills - hardware, inventory, PC Technician, Desktop Support, IT support, field support, ticketing system, deployment, troubleshooting

Business Challenge

Hospital is bringing a specific software inhouse for the first time in over a decade and need to do a formal migration to make sure everything will work properly prior to integrating it for all end users.