More jobs:
Onsite IT Support & Customer Excellence Pro
Job in
Elizabethtown, Hardin County, Kentucky, 42701, USA
Listed on 2026-08-22
Listing for:
cai
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Computer Aid, Inc. in Cleveland, OH, seeks a Customer Excellence Specialist to deliver IT service and end-user support to assigned schools. This full-time onsite role requires 3-5 years of service desk experience and strong customer-service skills.
You will log, diagnose, escalate, and resolve incidents, maintain documentation, and adhere to SLAs. Work hours are 8 AM–4 PM EST, Monday–Friday.
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