IT Assistant
Job in
Elizabethtown, Hardin County, Kentucky, 42701, USA
Listed on 2026-09-01
Listing for:
Kids for the Future
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Cybersecurity, IT Consultant
Job Description & How to Apply Below
- Location 227 West Dixie,Elizabethtown, KY, 42701,United States
- Employee Type FT Non-Exempt
- Maintenance, track, and support the bank’s hardware and software assets, installers, and licenses.
- Implement and troubleshoot hardware and software solutions.
- Enforce user access controls and adherence to IT policies and procedures.
- Participate in the review and assignment of permissions to user access controls, utilizing sound decisions and judgement on granting access to various systems.
- Properly document changes to user or group access controls.
- Participate in the orientation and technical training of personnel across the bank.
- Participate in the technology threat and awareness program for all bank personnel.
- Write and review technical documents, proposals and user guides for projects, presentations, and systems utilized by the bank that can be read and understood by all users.
- Present a professional image as a representative of the bank.
- Establish and maintain effective professional working relationships with co-workers.
- Contribute to the continuity of computer, phone, network, and other technical services by maintaining the necessary technical knowledge and skill set.
- Build rapport with product and service vendors.
- Participate in the periodic review of current or future products and services to determine continued or future need or requirements.
- Maintain asset and software license tracking and ensure licensing requirements and compliance with terms and conditions.
- Monitor TARDIS (the problem tracking system), ensuring that all problems, issues, and concerns are addressed in a timely manner, audited against system reports, and reported to management and the board when required.
- Assist employees with various Information Technology needs in a timely manner via phone, chat, email, and in person requests outside of TARDIS.
- Participate in maintaining a software patch management program for devices and various software. Test, deploy, and monitor software updates.
- Maintain proper printer and multi-function printer deployment within network strategy.
- Understand and maintain both wired and wireless networks with an emphasis on security.
- Enhance user productivity through the support and training of new software, technology, and processes.
- Understand and assist with the administration and reporting on network systems, software configuration, user access, abnormalities, and potential technology threats.
- Maintain and stay updated on systems disaster recovery and business continuity plan, including implementing changes in available technology, management of backup & recovery systems, understanding available resources and supply chains, maintaining adequate planning and procedure manuals, and conducting periodic testing as set forth in policy or as otherwise determined is needed.
- Participate in the maintenance of Information Technology procedures.
- Properly and securely dispose of hardware, software, and data, in compliance with environmental recommendations as well as FFIEC and other regulatory guidelines.
- Document network, phone, software, PC or other hardware procedures, instructions, guides, and functions.
- Diagnose and resolve network configuration and implementation issues.
- Deploy PCs and hardware devices for new employees or current employees.
- Fulfill computer and printer supply requests.
- Assist IT Officer with any projects.
- Uphold and comply with confidentiality policy in reference to all material, whether electronic or paper.
- Comply with and assist others in complying with all relevant laws, regulations, and policies.
- Comply with Bank Secrecy Act regulations as they pertain to the functions of this position.
- Stay abreast of the latest developments in technology and remain highly technically competent at all levels of data services as they pertain to the functions of this position.
- Participate in various committees and other opportunities to continue personal growth, expand knowledge and provide expertise to the organization.
- Participate in industry specific trade groups, security and technical communities, and forums to gain exposure to current trends,…
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