Branch Manager

Build Your Future Here
Thinking of changing jobs or starting your career at a growing company with an award‑winning culture? We are a community bank on a mission to become the Best Community Bank in America. Our motto is "Working Together. Building Success." Join Peoples Bank and help our clients achieve their financial goals while you advance your career.

Peoples Bank is one of the largest 150 banks in the United States with 130 full‑service branches across Ohio, West Virginia, Kentucky, Virginia, Washington D.C., and Maryland, plus specialty finance offices in Minnesota, Missouri and Vermont. We are proud of our community impact – the Peoples Bank Foundation has donated over $8 million to local organizations since 2003.

• American Banker Best Banks to Work For – 2021‑2025
• Top Workplaces USA – 2022‑2025
• Newsweek's America’s Best Banks – 2023‑2024
• Newsweek’s America’s Greatest Workplaces – 2024‑2025
• Forbes America’s Best Banks – 2024‑2025
• Forbes Best‑in‑State Banks – 2020, 2021, 2025
• TIME’s America’s Growth Leaders 2026 award winner

We offer a comprehensive benefits package to support the well‑being of our associates, including 401(k) with employer match, employee stock purchase plan, education assistance (student loan & tuition reimbursement), paid vacation, holidays, and more. For full details visit

This role leads the branch’s proactive sales efforts, focusing on a client‑centric, consultative approach to uncover and fulfill financial needs across our consumer and business product lines. The incumbent is a sales and sales‑leader coordinating activities and results to meet branch and individual goals.

• Drive employee and business development, managing a sales pipeline, activities, and sales goals.
• Turn service encounters into dialogue‑based meetings to uncover additional needs.
• Maintain and apply product knowledge to generate and execute lending and deposit products.
• Interpret documents – safety rules, account documents, operating instructions, compliance and loan procedures.
• Support and lead branch staff in servicing clients and building a book of business.
• Proactively meet clients’ financial needs through our sales process.
• Use Salesforce for client and prospect interactions and record sales activities.
• Make outside business calls to acquire and retain business.
• Establish, maintain, and grow relationships with partners.
• Lead sales meetings and coaching sessions to ensure individual and branch success.
• Collaborate with the Regional Manager to assign goals, monitor progress, and adjust strategies.
• Manage day‑to‑day branch activities, staff recruitment, retention, and development.
• Maintain an efficient, productive, and collaborative working environment with continuous communication.
• Conduct weekly staff meetings and structured coaching sessions.
• Deliver performance feedback, including quarterly and annual reviews and developmental plans.
• Ensure team compliance with policies and procedures, including Retail Branch Standards.
• Lead branch initiatives to build external business and community relationships; manage CIRA strategies.
• Monitor branch delinquency and work with the collection group; control teller errors and outages.
• Ensure overall operational soundness, annual assessment, compliance, and regulatory requirements.
• Operate cash drawers and provide coverage as needed.
• Assist associates with troubleshooting and processing transactions on Teller Insight.
• Research and resolve customer and branch concerns.
• Complete required bank and branch policy training.
• Capture client concerns and provide solutions within stated timelines.
• Perform special projects as assigned.

• Bachelor’s Degree or equivalent experience in financial services.
• 1‑3 years’ experience in a managerial role preferred.
• Demonstrated sales success individually and as a leader.
• Excellent communication, problem‑solving, customer service, cross‑selling and lending skills.
• Decision‑maker with strong interpersonal skills.
• Strong leadership, organizational and motivational abilities.
• Background and credit standards to hold NMLS credentials.
• Trustworthy and confidential behavior.
• Computer proficiency and experience with banking systems.
• Independent and collaborative work style.
• Travel to the Marietta, Ohio Training Center and other branches as needed; overnight stays possible.
• Valid driver’s license and reliable transportation.

• Bachelor’s Degree or equivalent experience in financial services.
• Valid driver’s license.
• Reliable transportation.
• Ability to travel to the Marietta, Ohio Training Center and other branches; overnight stays possible.

We are an Equal Opportunity

Employer:

M/F/Disabled/Vet.

If you are unable to complete this application due to a disability, contact  to request an accommodation, alternative application process, or other assistance.