Mitigation Production Team Lead​/Restoration Supervisor

Benefits:

• Health insurance
• Paid time off
• Training & development

Lead a SERVPRO mitigation crew in the field and help customers recover when property damage disrupts their home or business.

SERVPRO of Hardin/LaRue Counties is looking for a hands‑on mitigation management position based primarily in the field, where you will guide daily production, coach technicians on active jobsites, keep your assigned service vehicle ready for response, and represent our brand with professionalism, urgency, and care when customers need steady leadership most.

• Leadership role with tangible ownership over daily mitigation production
• Competitive compensation and benefits
• Field‑based leadership role with a company‑provided service vehicle and clear ownership expectations for cleanliness, organization, supplies, equipment care, and job readiness
• Career progression in a growing restoration business
• Professional development, training, and certification support
• The opportunity to make a visible difference for customers after water, fire, mold, or storm damage

If you are dependable, organized, confident leading crews, and motivated by helping people through difficult situations, this may be the right next step in your restoration career.

As a front‑line leader for the SERVPRO® brand, the Restoration Supervisor leads mitigation crews through safe, efficient, high‑quality work on active jobsites. This role serves as the key connection between technicians, customers, project managers, and office staff while keeping production moving in the field with urgency, professionalism, documentation, and accountability.

• Lead mitigation crews on assigned jobsites and create a productive, safety‑focused field culture
• Coordinate and perform mitigation production processes while maintaining SERVPRO quality standards
• Own the readiness of your assigned service vehicle by keeping it clean, organized, stocked, equipment‑ready, and prepared for daily production or emergency response
• Set clear expectations for restoration technicians and provide coaching, daily direction, and onsite accountability
• Communicate professionally with customers, adjusters, property managers, vendors, project managers, and office staff
• Document job activity accurately and completely to support billing, compliance, and customer communication
• Manage labor, equipment, materials, and consumable usage on assigned projects
• Identify jobsite issues early and communicate solutions that keep projects moving forward

• You lead from the front and are comfortable working alongside your crew in the field
• You take pride in keeping vehicles, equipment, paperwork, and job sites organized
• You communicate clearly, especially when customers are under stress
• You understand that safety, documentation, and customer service are just as important as production speed
• You enjoy developing technicians and helping a team improve

• Valid driver’s license and ability to operate a company service vehicle responsibly
• High school diploma/GED preferred
• At least 1 year of experience in cleaning, restoration, mitigation, construction, or a related field
• Prior crew leadership, supervisory, or jobsite coordination experience preferred
• IICRC certification is a plus, but not required
• Ability to participate in after-hours, weekend, or emergency work as business needs require
  
  Ability to successfully complete a background check subject to applicable law

• Ability to lift a minimum of 50 pounds regularly and occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, and work in tight spaces such as…