Assistant General Manager - Elizabethtown Sports Park

ASSISTANT GENERAL MANAGER – Elizabethtown Sports Park

Sports Facilities Management, LLC

LOCATION: Elizabethtown, Kentucky

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: FULL- TIME (EXEMPT)

Elizabethtown Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Elizabethtown, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Elizabethtown Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation s leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry s best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

The Assistant General Manager is responsible for specific aspects of the financial and operating performance of Venue. The objectives for this position include:

• Optimizing departmental profitability
• Creating a positive relationship with client and stakeholders
• Creating a culture of accountability which supports the Mission Statement & Core Values
• Meeting or exceeding annual growth objectives
• Facilitating interdepartmental collaboration
• Employee retention and Team Member development
• Development/refinement of Team Member and operating policies
• Implementation of solutions and systems that support the six areas above

• Provide tactical leadership and oversight of all staff
• Analyze operations to evaluate the performance to meet objectives, and to determine areas of potential cost reduction, opportunities for improvement, and/or policy change
• Coach and develop department heads and assign or delegate responsibilities to them
• Communicate with our client, the General Manager, and Team Members to discuss issues, coordinate activities, and resolve problems
• Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
• Direct and coordinate departmental financial and budget activities to maximize efficiency
• Direct departmental human resources activities, including the approval of human resource plans and activities, the selection of FT Team Members and coaching
• Direct, plan and implement departmental policies, objectives, and activities in order to ensure efficient operations, maximize returns on investments, and increase productivity
• Implement coaching and corrective action plans to solve organizational or departmental problems
• Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
• Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
• Prepare departmental budgets for approval, including those for funding and implementation of programs
• Schedule and monitor continued training for Team Members on various operational, safety, and legal responsibilities
• Assist with the concert, event and sports tournament booking processes
• Implement and monitor the training and execution of the Guest 1st Service Model
• Assist leading weekly planning meetings, planning and execution
• Lead the master facility schedule discussions/strategies with the goals of executing our Mission and maximizing utilization/financial performance
• Integral part of the MOD rotation for the park;
  Manage all aspects of the MOD schedule
• Additional duties assigned by the General Manager

• 5+ years of management experience required
• Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater
• Bachelor's degree in business management, sports management, or related field, or equivalent experience
• Proven experience in organizing, booking, and operating sports tournament and events; including but not limited to basketball tournaments, volleyball tournaments, cheerleading events, wrestling meets, and similar activities
• Experience working with convention & visitors bureau, regional sports commissions, concert talent buyers/booking agents, and/or regional event management booking in a regional sport and/or events venue
• Operational knowledge of risk management strategy, operational SOPs, workers compensation management, Emergency Action Plan management, and…