Fulfillment Specialist

Fulfillment Specialist At Radial, our employeesarethe forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.

We currently have an exciting opening for a Fulfillment Specialist.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands.

Role

Summary:

The Fulfillment Specialist position in a fulfillment center is a general labor position that reports to a Fulfillment Center Supervisor and/or Manager. Responsibilities include all vendor compliance duties including answering email dispositions, maintaining T-SKU logs, and working client VAS.

• Check and document the work of others according to established guidelines.
• Maintain cycle count and quality assurance programs.
• Ability to understand inventory knowledge to make sound decisions on the cancellation of customer orders.
• Reconcile and report any audit discrepancies.
• Proactively seek out improvements in processes.
• Prepare andsubmitreports to track daily,weekly,and monthly metrics as assigned.
• Ability to understand and work with Android equipment.
• Support andmaintainthecompanyquality management system and programs.
• Responsible for auditing no less than the prescribed percentage of inbound and outbound shipments daily.
• Work overtime asdeemednecessary by management.
• Assistin the daily sanitation of assignedareatoinsurean efficient, safe andhazard free production environment.
• Assist other members of the FCteam,in any way possible, asdeterminedby FC management and supervisors.
• Meet or exceed company standards on attendance, punctuality, conduct,safety,and security.
• Flexibility to adapt to a changing environment and changes in procedures.
• Ability to decipher process of mis-ships to clients.
• Ability to work within Microsoft Office
• Researchofnon-compliant customer returns.
• Ability to communicate well with clients.
• Must be cross trained in anadditionaldepartment.
• Train on and follow standard operating procedures.
• Locateand recognizebarcodeson client products.
• Use functions of the RF Android for the purpose ofputaway, replenishment, picking, and sorting functions.
• Induct product intosortationprocessof the tilt tray sorter and PTL.
• Identifyproperpackage type forpackingprocess. Corrugate or bags based on client specifications.
• Follow safety guidelines when working around conveyoror pick carts.
• Loading trucks by hand, using conveyance, pallet jacks or PIT as required
• Perform routine value-added services based upon client.
• Cross-training on otherclientand fulfillment processes.
• Training new hires as needed.
• Working as directed by lead or supervisors.
• May berequiredto perform other duties as assigned.

• One to two years related experience and/or training in warehousing or distribution operations; or equivalent combination of education and experience.
• Good oral and written communication skills.
• Good interpersonal interaction and social skills.
• Good problem-solving skills.
• Ability to read and interpret documents such as safety rules,operating and maintenance instructions and procedure manuals.
• Must adhere to facility requirementsregardingthe handling of specific products andthe reporting of illness. This includes personal hygiene standards, such as frequent hand washing, the storage of lunches / personal items, food in the work area and the wearing of clothes that are free from soil contaminants and holes.
• Ability to stand for extended periods oftime.
• Good vision and hearing for verbal communication and forklift safety
• Manhattan WMS experience preferred.
• Mustbe able to lift 50 lbs.

• This position is notremote.
• Travelis not required.

• Opportunities to develop and explore career advancement
• Competitive benefits package including…