Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package including medical, dental, and vision plans starting on your first day
• Paid time off including vacation, holiday, and personal/sick days
• 401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement and growth within the organization
• Tuition reimbursement of up to $5,250 in the first year
• Supportive and collaborative work environment

• Follow up with existing customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize expertise in the employer's products to assist customers with inquiries
• Problem-solve and provide solutions to encourage customer commitments

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales
• Proactive approach to customer interactions
• Associate's degree or higher preferred

• Experience in a similar sales or customer service role
• Strong communication skills and outgoing personality
• Familiarity with Sales Force or similar CRM systems

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."