Service Sales Account Manager

The Opportunity

As part of Hitachi Energy's Service Business, you will manage and grow a services portfolio across the U.S. utility sector, with a focus on building a healthy pipeline, improving forecasting clarity, and negotiating service agreements that enhance grid reliability and lifecycle performance. The role is remote within the Central Region and reports to the Regional Service Sales Manager, partnering closely with marketing, business development, technical product management, and proposal teams to shape go‑to‑market programs.

Your work will draw on market research, customer insight, and steady commercial judgment to identify high‑potential accounts, strengthen long‑term relationships, and move opportunities to closure‑work that ultimately supports safe, dependable substation and generation operations throughout the power grid.

Preferred

Location:

Illinois (Remote, Central Region, US)

• Contribute to and execute sector growth strategies; pinpoint accounts where expanded engagement will create value.
• Expand the opportunity pipeline and maintain visibility of short, mid, and long‑term prospects; manage forecasting inputs for accuracy and consistency.
• Shape account and sector strategies using customer needs, market trends, and competitive insights; align with Service Management and the RSSM.
• Run high‑impact campaigns to win, renew, and grow multiyear service agreements, highlighting the distinct value of each offering.
• Collaborate across marketing, business development, technical product management, and proposals to refine go‑to‑market programs.
• Balance volume, mix, and profitability targets when selling services to utility and related industries.
• Provide market, competitor, and industry study that informs commercial priorities and response strategies.
• Negotiate and finalize service agreements and contracts, protecting organizational interests and meeting customer standards.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor's degree in Electrical Engineering or a related field; MBA preferred.
• 5‑10 years in sales or marketing, preferably in energy or power systems.
• Excellent communication, negotiation, and interpersonal skills; able to influence and build relationships at all levels.
• Sound understanding of the U.S. utility landscape, including regulatory frameworks and market dynamics.
• Proficiency with Salesforce and Power BI for planning and tracking, and with Microsoft 365 applications.
• Able to travel up to ~60% and deliver technical presentations to diverse audiences in person and virtually.

You’ll gain exposure to technologies used across the power industry and collaborate with experienced professionals while growing your skills through structured learning and development programs.

• Opportunities to work on innovative technologies that shape the future of energy
• A collaborative environment with experienced professionals across the power industry
• Access to learning platforms and career development programs
• Attractive health and retirement benefits
• Paid leave and flexible work arrangements

• Salary Range: $114,200 – $171,400 per year (base pay; actual compensation depends on experience, skills, qualifications, and internal equity)

• Annual Sales Incentive Bonus: Eligible for an annual sales incentive bonus program; actual bonus amounts vary based on individual and company performance.

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off, including vacation, sick leave, and holidays