Physical Security Enablement IV

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.

You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.

Candidate should have experience with installation, preventive maintenance, troubleshooting and repair of access control and video management systems. Preferably in a data center environment. This is a 'hands on' position requiring both desk/computer work, and boots on the ground activities in a live data center environment.

Work Orders

• Installation, termination, testing and labeling of all access control and CCTV devices within the Data Center
• Perform security systems start-up operations
• Assist with startup tests
• Manage multiple concurrent interdisciplinary projects and the ability to work in a team environment
• Oversee security contractor work and operations
• Handles moderate non-standard work requests for security custom orders internally and externally; based on scale, may also require vendor coordination
• Supports tracking of customer security ticketing orders, including: reporting requirements and audit requests
• Involved in supporting senior team members with the development and distribution of Request for Proposals (RFPs) to vendors for moderate-scale security infrastructure projects requiring multiple bidders
• Coordinates auxiliary equipment and machines with problem solving and minor repairs to avoid/minimize downtime; may support the troubleshooting and maintenance of office security equipment, if necessary

Incident Management

• Supports site with remediation of ACS/VMS system issues as needed

Facility / Infrastructure Maintenance

• Supports moderate issues for local security, in responding to and resolving issues and/or condition reports for the ACS (Access Control System) and VMS (Video Management Systems), in accordance with policies and procedures
• Supports preventative maintenance for security infrastructure, according to the standard operating procedures, for on-time and accurate security patching and updates
• Participate in moderate customer-facing support requests, including: negotiated audits, security custom orders and cage build initiation
• Coordinates asset inventory for security IP address management, including: tracking and distributing IP addresses for security equipment

Vendor Management

• Supports moderate security vendor work associated to customer-facing security buildouts and internal security infrastructure requests
• Coordinates with the site management team to interface with third party auditors to support fulfilling internal and external auditory requirements

Site Administration

• Has substantial understanding of security processes and procedures and quality control initiatives to ensure they are followed and adhered to
• Analyzes and maintains security drawings and site-specific supporting documentation

Collaboration

• Provides assistance to security stakeholders during moderately difficult maintenance activities
• Communicates with stakeholders to properly coordinate security installations impacting facility infrastructures
• Partners with security teams to implement and validate system upgrades and provide recommendations
• Supports cross-functional teams on new builds and expansions

• Typically requires a high school diploma and 2-4 years of equivalent work experience
• Working knowledge of SQL Server, Windows Server, Outlook, Word, Excel
• Working Knowledge and/or certification with a security systems manufacturer such as AMAG is a plus
• All around mechanical inclination and networking background
• Ability to read and analyze Security, Electrical, and Mechanical drawings
• Experience with fault isolating and troubleshooting networks including LAN and WAN
• Kn…