Operations Manager

Mutual Trading Co., Inc. Provided Pay Range

This range is provided by Mutual Trading Co., Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$80,000.00/yr - $90,000.00/yr

Established in 1926, Mutual Trading Co., Inc. was originally a small co‑op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years now, and command a premiere position among Japanese food service suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide.

Since 2011, our affiliate, Yamasho Inc. takes pride in providing a variety of restaurant items ranging from non‑food to dry and frozen food products to our restaurant customers in its current location in Elk Grove, IL. Today, the company is dedicated to meet and exceed the customers’ expectations and create a unique experience to our customers with the explosion of Japanese food and culture in America.

$80K - $90K

• Health, Dental, Vision 100% covered Insurance for employees; 401K plan.
• Paid vacation, company, and personal holidays.

The Operations Manager is responsible for overseeing the company’s warehouse operations, fleet management, and safety programs to ensure efficient, compliant, and cost‑effective operations. This role will lead warehouse staff, coordinate fleet schedules and maintenance, and ensure compliance with all safety, DOT, and OSHA regulations. The Operations Manager will work closely with other departments to support smooth operations, timely deliveries, and a safe work environment.

• Oversee all aspects of warehouse operations, including receiving, storage, picking, packing, and shipping.
• Implement and monitor warehouse procedures to ensure accuracy, efficiency, and effective inventory control.
• Ensure the warehouse operates in a safe, clean, organized, and efficient manner, meeting all regulatory, safety and company standards.
• Ensure proper use and maintenance of warehouse equipment.
• Lead and participate in semiannual inventory counts (including occasional weekend work).

• Direct company fleet operations including driver scheduling, routing, vehicle utilization, and fuel efficiency.
• Oversee preventive maintenance, repairs, inspections, and fleet record‑keeping to ensure reliability and compliance.
• Monitor driver performance, hours of service, and adherence to company policies.
• Analyze fleet operations and implement systems to reduce costs, improve efficiency, and extend vehicle life cycles.

• Develop, implement, and oversee workplace safety programs for warehouse and drivers.
• Partner with the HQ Safety Manager to ensure adherence to all company safety policies and procedures, and compliance with applicable federal and state regulations, including DOT, OSHA, FDA, USDA and other relevant authorities.
• Coordinate, prepare and deliver all safety and compliance reports/policies as requested by HQ, ensuring that the reports are accurate, timely and meet regulatory standards.
• Conduct regular safety meetings, training sessions, and audits.
• Investigate accidents, near‑misses, and incidents, and recommend corrective actions.
• Promote a culture of safety throughout the organization.

• Recruit, hire, train, and supervise staff in the Logistics, Traffic and Warehouse departments, including logistics department supervisors and personnel, warehouse staff and drivers.
• Encourage continuous learning, improvement and accountability among employees.
• Establish clear performance goals, monitor performance and provide constructive feedback, coaching and ongoing training to promote performance and development.
• Foster teamwork, collaboration and a results‑driven culture.
• Coordinate with other managers and departments to meet business needs.
• Attend company events and functions outside of normal working hours.
• Obligation to answer to all management as requested.
• Other tasks as assigned by the General Manager.

• Ability to stand for…