Quality Manager

Job Title:

Quality Manager – Automotive Metal Manufacturing Bilingual English/Spanish Required Position Summary We are seeking an experienced, hands-on Quality Manager to lead and continuously improve our quality function within a metal fabrication and automotive manufacturing environment. The ideal candidate will bring extensive knowledge of automotive quality standards, strong technical inspection capabilities, proven customer-facing experience, and the leadership skills necessary to build and develop a high-performing Quality team.

This is a highly engaged, operational leadership role for someone who leads from the production floor—not from behind a desk. The Quality Manager will take full ownership of the department, work closely with all shifts, collaborate with Operations, Engineering, Production, and senior leadership, and ensure that quality issues are identified, addressed, and prevented before they become larger problems.

The successful candidate will be equally comfortable working directly with production personnel, conducting inspections, leading root-cause investigations, managing customer concerns, and driving improvements to the overall quality management system. Strong communication skills in both English and Spanish are essential to effectively support our workforce and build strong relationships across the organization.

Key Responsibilities Quality Management Systems & Compliance
- Lead, maintain, and continuously improve the company's Quality Management System (QMS) to meet IATF 16949 and ISO 9001 requirements.

- Ensure compliance with applicable ISO 14001 and ISO 45001 management system requirements.

- Develop, implement, and maintain quality policies, procedures, work instructions, inspection standards, and documentation.

- Ensure effective management of nonconformances, corrective and preventive actions, process controls, and continuous improvement initiatives.

- Monitor quality performance metrics, identify trends, and implement corrective measures to reduce scrap, rework, customer complaints, and internal defects.

- Maintain audit readiness and ensure timely closure and verification of corrective actions.

Automotive Quality & Technical Expertise
- Lead the development, implementation, and maintenance of automotive quality planning and control processes, including PPAP, APQP, PFMEA, control plans, MSA, and SPC, as applicable.

- Lead structured problem-solving activities using 8D, 5 Whys, root-cause analysis, and other appropriate methodologies.

- Apply advanced knowledge of Geometric Dimensioning and Tolerancing (GD&T) to evaluate part conformity, interpret engineering drawings, and resolve dimensional and functional quality concerns.

- Perform and oversee dimensional inspections using a FARO Arm, CMMs, and other precision measurement and inspection equipment.

- Work with Engineering and Production to establish effective inspection methods, process controls, and measurement practices.

- Identify opportunities to improve process capability, prevent defects, and strengthen overall product quality.

Audits & Corrective Action
- Plan, lead, and coordinate internal, customer, and third-party certification audits.

- Serve as a primary quality contact during customer audits and certification activities.

- Manage audit findings, document corrective actions, establish accountability, and verify effectiveness before closure.

- Conduct layered process audits and other production-floor assessments to ensure compliance with established procedures and quality requirements.

- Proactively identify risks and gaps in quality processes and implement sustainable solutions.

Customer Quality & Relationship Management
- Serve as a key point of contact for customer quality concerns, complaints, corrective…