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Shift Leader​/Manager

Job in Elk Grove Village, Cook County, Illinois, 60009, USA
Listing for: McDonald's
Full Time position
Listed on 2025-12-31
Job specializations:
  • Restaurant/Food Service
    Food & Beverage, Fast Food / Food Service
Job Description & How to Apply Below

Join to apply for the Shift Leader/Manager role at McDonald's.

About the Role

Competitive pay with additional performance‑based bonus program. Shift leaders guide teams to achieve outstanding operational results, upholding McDonald’s Standards for Quality, Service, Cleanliness and Value. They maintain Health Department standards and plan and execute new product initiatives.

Responsibilities
  • Food Safety – ensure compliance with all health and safety regulations.
  • Internal Communication – lead crew and other managers during a shift.
  • Inventory Management – maintain accurate stock levels.
  • Daily Maintenance and Cleanliness – keep the restaurant in pristine condition.
  • Managing Crew – supervise, coach, and motivate staff.
  • Quality Food Production – oversee food preparation and service.
  • Exceptional Customer Service – ensure a fast, accurate, friendly experience.
  • Safety and Security – monitor safety, security, and profitability.
  • Scheduling – create staff rosters and shift assignments.
  • Training – mentor new employees and provide ongoing development.
Qualifications

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Successful Shift Managers plan for each shift, monitor performance, take action to maintain standards, and communicate with the next Shift Manager to aid transition. They may also be responsible for meeting targets during their shifts and helping their departments reach goals.

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We seek positive team players with a flexible schedule who thrive in a fast‑paced McDonald’s environment. The minimum age is 18 years.

Benefits & Additional Information
  • Up to 10 days paid vacation
  • 5 paid holidays
  • Education assistance through Archways to Opportunity (high school completion, college tuition assistance, ESL classes)
  • Medical, dental, and vision coverage
  • Short‑ and long‑term disability, life and accident insurance
  • Unpaid leaves of absence
  • Service awards

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee holds a license to use McDonald’s logos and food products. The franchisee is a separate company and a separate employer from McDonald’s USA. Hiring, firing, discipline, supervision, staffing, and scheduling are handled by the franchisee. McDonald’s USA has no control over employment matters.

The franchisee will receive your application and will make all employment decisions.

By applying, you acknowledge that you are applying to work at a franchisee‑operated restaurant, not McDonald’s USA, and that your application will be forwarded solely to the franchisee.

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