Business Development Manager

Are you ready to be part of something Extraordinary
? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people
. Here,
every team member is valued
, empowered
, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.

The Business Development Manager is primarily responsible for driving new sales growth (approximately 90% of role focus) through lead generation, prospecting, solution development, and closing new business.

A secondary component of the role (approximately 10%) includes strategic account management, focused on maintaining executive-level relationships with select key clients, supporting contract renewals, and identifying expansion opportunities.

This role works closely with executive leadership and cross-functional partners to ensure alignment, value delivery, and long-term client success.

• Collaborate in the development and execution of strategic sales initiatives aligned with company growth objectives
• Work directly with Executive Leadership and Sales & Marketing teams to develop and execute new business plans
• Achieve annual regional sales and profit objectives
• Identify, pursue, and close new business opportunities across target markets
• Develop and maintain a robust sales pipeline of qualified prospects
• Conduct prospecting activities, client meetings, and presentations to demonstrate Harvard’s capabilities and value proposition
• Develop and deliver customized sales presentations to prospective clients
• Maintain current knowledge of competitors, market conditions, and industry trends
• Provide timely and accurate reporting on pipeline activity, forecasts, and sales performance
• Attend conferences, trade shows, and networking events as required

• Maintain executive-level relationships with a limited number of strategic or legacy clients
• Support contract renewals and renegotiations for assigned accounts in partnership with operations and leadership
• Identify organic growth and cross-selling opportunities within existing client relationships
• Participate in quarterly business reviews and revenue discussions with leadership as needed

• Business development experience within a service-based industry required
• Proven, documented track record of winning new business, including competitive pursuits
• Strong consultative selling, presentation, and negotiation skills
• Ability to influence customers and internal stakeholders at all organizational levels
• Exceptional client-focus and relationship management capabilities
• Demonstrated ability to build cross-functional partnerships and collaborate effectively