Manager, Clinical Operations

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans - and setting a new standard in cancer care.

Daymark’s groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation’s foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.

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We are seeking a highly capable operator to help scale Daymark’s care delivery model across markets and service lines. This role sits at the center of how Daymark operates, translating strategy into execution across clinical operations, product, and market teams.

You will work on a wide range of high-priority problems, from launching new markets to improving care delivery workflows to shaping how we scale as a company. You will partner closely with the VP of Clinical Operations to translate enterprise operating design into repeatable execution across teams, systems, and vendors.

This role is ideal for someone who enjoys diagnosing messy operational problems and building systems that make care delivery more reliable and scalable, while closing the gap between how we design care and how it is actually delivered in the real world, especially as we scale into new markets. As a growing startup, we expect this role to evolve significantly over time based on both company needs and your strengths.

You will ensure our model is well-designed, executable, repeatable, and reliable across teams and environments.

• Design and operationalize the infrastructure required for new markets and service lines, including vendor setup, tooling, and operational workflows
• Translate care model standards into operational workflows and ensure that care delivery workflows, documentation standards, and operational processes are ready for launch.
• Support go-live stabilization and capture operational learnings to strengthen future launch playbooks.
• Help to translate operational design into real-world implementation across teams, systems, and vendors.
• Identify gaps beyond launch readiness and take ownership of solving them, even when they fall outside defined swim lanes.

• Translate the care model into scalable operational workflows and ensure they are reflected in the tools and systems our teams rely on every day.
• Drive improvements across care delivery workflows, enrollment operations, and cross-team coordination, including how work moves between teams
• Diagnose operational friction and implement solutions that strengthen care team reliability and efficiency. Explore new opportunities to improve how care is delivered, even beyond current workflows.
• Partner with Product to embed workflows into the tools and systems our teams use, including documentation, task management, and scheduling.
• Build the operational infrastructure that enables consistent execution across markets by driving operational review cadences, ensuring KPIs have clear ownership, identifying execution drift, and taking on emerging operational priorities…