CORE Attendant II - Summer Season
Listed on 2026-02-19
-
Customer Service/HelpDesk
Customer Service Rep
the cosumnes community services district is seeking two (2) qualified individuals for the part‑time seasonal position of core attendant ii for the core recreation center. If you have a passion for recreation and are looking for a flexible, rewarding job, we want to hear from you. We offer positions in facility maintenance
, corekids and our welcome desk
.
the summer season is anticipated to begin may 1, 2026 and run through september
15, 2026
. Incumbents must be available to work flexible schedules that include evenings, holidays and weekends. Actual hours assigned may be increased or decreased at any time depending on the needs of the program or department.
under direct supervision, the core attendant ii is responsible for creating a positive member experience through superior customer service to core participants, guests and members. The core attendant is the primary point person for greeting customers, answering phones and assisting in membership sign‑ups and renewals.
the core attendant maintains a clean and organized front desk area and other recreation and fitness areas, monitors participants’ behavior, enforces facility policies and performs routine maintenance to keep the facility safe and organized. The attendant also handles payments and maintains clean and well‑stocked areas, assists with special requests and answers questions about core program offerings and services. The attendant also provides support and assistance in a wide range of fitness and wellness activities for youth (corekids) and teens.
Incumbents must work flexible schedules that include evenings, nights, holidays and weekends.
the district typically appoints new employees at step 1 of the salary range $21.00 – $22.79. Consideration for an appointment higher than step 1 will be based on experience, education or the need for unique skills or knowledge, and shall be no more than the mid‑point of the salary range. The following duties are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements does not exclude them from the position of the work, similar, related or a logical assignment to the position. Each individual in the classification does not necessarily perform all the duties listed. Employees may perform other related duties at an equivalent level required.
- greet all members, prospective members and guests with a friendly and professional demeanor, providing exceptional customer service.
- lead core tours. Identify the prospect’s needs and solve them with membership and/or programming/coaching solutions.
- be an active marketing resource to members and guests by discussing and promoting current core fitness programs, specials and services.
- assist new members with membership sales/renewals, up‑selling additional items or specials to increase sales and providing support and assistance in generating sales leads to target prospective new members.
- use membership management software for membership sign‑ups, cancellations and updating member account information, check‑ins, class bookings and registrations.
- for each shift (including opening and closing), count the beginning cash drawer and reconcile the cash drawer following policy and procedure.
- handle cash and credit card transactions to process payments for memberships, services, classes and retail purchases. Adhere to and follow standard operating procedures (sop) for point of sales (pos) cash/credit card transactions.
- perform administrative tasks, including, but not limited to, handling all front desk‑related administrative and clerical tasks such as opening and closing the welcome desk, checking/responding to email inquiries, answering phones in a friendly manner, assisting callers with a variety of questions and directing calls to appropriate staff. Keep the front desk area clean, organized and stocked with necessary supplies.
- respond to members’ questions and concerns in a timely and professional manner with a focus on resolving member and guest concerns through courteous interactions and, as necessary, elevate members’ concerns to the supervisor…
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