Help Desk Support macOS iOS On Site at El Grove; Sacramento California
Job in
Elk Grove, Sacramento County, California, 95759, USA
Listed on 2026-06-14
Listing for:
Red Oak Technologies
Contract
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Qualifications
- 0–2 years of experience in technical support, helpdesk, customer service, or a related role.
- Familiarity with iOS devices and common user support issues.
- Strong written and verbal communication skills.
- Good time management and organizational skills.
- Strong problem-solving ability and willingness to learn.
- Comfortable working in a fast-paced support environment.
- Ability to work onsite 5 days a week.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minor in Computer Science or related coursework.
- Completion of a technical boot camp or support certification program.
- Familiarity with ITIL concepts such as Incident, Problem, and Change Management.
- Prior experience using Service Now or another ticketing system, not required.
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