Food and Beverage Shift Manager

• Lead daily shift operations by supervising, training, and directing staff to deliver consistent, high-quality food and beverage service.
• Ensure exceptional guest satisfaction through hands‑on leadership and prompt resolution of guest concerns.
• Maintain compliance with all health, safety, sanitation, and company policies as well as local, state, and federal regulations.
• Manage inventory, par levels, and the ordering of food, beverage, equipment, and supplies based on business needs.
• Oversee product quality, including food preparation, portioning, and presentation standards.
• Ensure proper payment and/or comp authorization and support accurate end‑of‑shift cash register balancing.
• Create schedules, assign duties, and uphold performance and service standards for team members.
• Support daily cost control objectives, including monitoring labor costs and operational expenses.
• Participate in developing specials, attending meetings, and completing required trainings.
• Model professionalism and ethical conduct while promoting positive team and public relations.
• Perform additional duties as assigned to support smooth operations.

• Must meet age requirements for alcohol service (typically 18–21+ depending on jurisdiction).
• High school diploma or equivalent required; relevant degree or certifications preferred.
• 2–5 years of food & beverage experience, with 2–3 years in a supervisory or shift‑lead role (high‑volume environments preferred).
• Strong leadership, communication, organizational, and multitasking skills, with the ability to perform well under pressure.
• Proficiency with POS systems, basic financial/accountability practices, and Microsoft Office or similar software.
• Knowledge of food safety regulations and ability to maintain sanitation and safety standards.
• Food Safety / Serv Safe / Food Handler certification (or ability to obtain).
• Optional:
  Alcohol service permit or gaming license if required by the environment; advanced beverage knowledge for bar‑focused operations.

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Yes

Other Certifications? Sanitation, Serv Safe